“Mindfulness means paying attention in a particular way: on purpose, in the present moment, and non-judgmentally."
-- Jon Kabat-Zinn
Synonyms: Awareness, Clarity, Presence.
Mindfulness | Facilitated by Betty Rugh
This session will introduce the concept and practice of mindfulness as a customer service tool. This session will explore how this practice goes far beyond the workplace helping to reduce stress, engage in the moments of life with healthier minds and a sense of well-being Learning Outcomes
Learners will be able to define mindfulness
Learners will be able to recognize and explain the benefits of mindfulness
Learners will understand the connection between practice and work/life situations
Learners will demonstrate breathing skills to calm body and mind.
Learners will participate in a 2-minute mindfulness exercise